Your family is our family too!

When you decide to use our facility you're not just picking a place for your dog to stay overnight for boarding, or for a playdate for daycare, or to get nice and clean with grooming. 

You're allowing us to become part of your family.  Dogs are like people each of them have their own personalities.  They have their own likes and dislikes and even their own group of friends.

People often wonder when they come in for boarding how we immediately recognize their dog- sometimes they only come in once a year for boarding, sometimes we may not have seen them for over a year. But what people many times don't realize is how much we care about their dog too, how much their dog also becomes part of our family.  Each dog has their own individual personalities, they have their own unique traits.  Even when we have numerous dogs all the same breeds we can tell the difference of who is who. 

At Preferred Pet Care Inc. we have two programs for boarders.  If your dog is social with other dogs they may be in the playgroup which is always supervised and they have breaks throughout the day; this would be the group program.  We also have an individual program where your dog would receive individual staff attention for at least ten minute every hour.  However, in reality every dog gets individual attention.  Every staff member develops a relationship with the dogs that comes into our facility, whether it’s for daycare, boarding, or grooming.  So even if your dog is a group dog I can guarantee one of our staff members has fallen in love with your dog and is giving them individual TLC on their break or when your pup is in their room at meal time. You have a nickname for your pup?  Don't worry we might even too.  If you ask our staff if we have a favorite pup I hope you’re ready for a long, long, long list of pups; we all have our favorites, too many to name them all! 

We know you may be sad that you're leaving your pup for an extended stay; however, we're over joyed that one of our favorite pups is back boarding and that we get to spend quality time with them.  While you’re away on vacation you’re always more than welcome to give our office a call and check on them.  Just be aware that we may not always answer our phones, if you call and our answering machine picks up please leave us a message and we will get back to you as soon as we can.  Please be patient with us during our busy season.  At Preferred Pet Care Inc. our policy is dog’s come first. 

When your pup gets sick or passes away, or if you're moving please let us know.  You may not realize how much we also care about your pup and how much they have become a member of our family.  Many times we are the last to hear that customers are moving away, and we would like to make sure we give your pup the proper send off.  We don’t see some of our boarding customers year round but if there’s something important going on with your pup we would love to hear about it.  We do wonder how your pup is doing year round, even if we don’t see them regularly.