Thursday, January 7, 2016

Holidays-Boarding Stays

Even though the holidays just came to a close it is never too early to book your dog’s boarding stay with us.  A good rule of thumb is that anytime schools are out that we are busy and may potentially be booked.  Some holidays/times to keep in mind are as follows: New Years, Martin Luther King Jr Day, Presidents Day (*may schools have winter break over this time), Spring Break/Easter, Memorial Day, 4th of July, the months of July & August, Labor Day, Teacher’s convention (typically the first weekend in November), Thanksgiving, and Christmas season (typically from December 22nd thru to January 2nd).  Our best suggestion is to reserve your pup’s boarding reservation at least 4-6 weeks before your planned vacation.  If you’re unsure if you may need to cancel or change the boarding dates we highly recommend purchasing boarding insurance.  The boarding insurance is an additional fee, however it does allow you to cancel up until 6pm the day before the scheduled arrival date. 


This past year 2015 we booked up for the Christmas season before the end of November.  If you call and we are booked for the time frame you are looking for always ask about a waiting list.  We did have some people cancel their plans and therefore allowed for some of our customers on the waiting list to have a spot open up for them.  However please keep in mind we do only have a so many rooms that we can book.  Unfortunately once we are full we can’t just make new rooms to accommodate everyone.  We hate turning of customers away, and we wish we could accommodate everyone.  But unfortunately it’s not always possible. 


Additionally we do have a limit for how many individual dogs we can take, so that means if your dog is not with the other dogs (if they are not in our playgroup: if they don’t get along with the other dogs, or if you would prefer them not to be introduced) they are considered to be an individual dog.  Each “individual” dog receives at least ten minutes every hour of individual staff attention.  We will NOT compromise on the quality of care therefore we have a limit for how many individual dogs we can accommodate.  



Preferred Pet Care Inc takes care of our overnight guests 365 days a year (366 this year thank you Leap Year).  We are only closed six days out of the year: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas Day.  Even though our front office is CLOSED on those holidays there is still staff who is away from their family and friends working taking care of all our pups here.  

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